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Meet Our Conference Service Team

  • Angela Roberts

    Angela Roberts

    Director of Conference Services Angela Roberts joins us from the Omni Hotel at CNN Center in Atlanta where she has served since 2004 in roles as Senior Convention Services Manager, and most recently, Assistant Director of Convention Services. Born in England and raised in Virginia, Angela is a proud graduate of Virginia Tech’s esteemed Hospitality program where she also earned a second degree in Liberal Arts. For Angela, it is not only a ‘welcome,’ but also a ‘welcome back’ to The Omni Homestead Resort. Angela was a Convention Services Manager on The Homestead team in 2002. After her stint in Hot Springs, she went on to serve as Senior Conference Services Manager at the Omni Barton Creek Resort in Austin, TX.


  • Jennifer Andrews

    Jennifer Andrews

    Jennifer, a White Sulphur Springs, West Virginia native, started her career in the hospitality industry in 1996.  She joined The Homestead family 10 years ago as a Front Desk agent and continued with positions in Reservations, Conference Services and Front of House Manager before joining the Sales Department.  She is a graduate of Dabney S. Lancaster Community College where she studied Hospitality Management.  Jennifer now serves as Conference Services Manager and handles weddings and social events.

    Phone:  540-839-7866
    Fax:  540-839-7782
    Email:  jennifer.andrews@omnihotels.com

  • Teresa Creswell

    Teresa Creswell

    Teresa began her career at The Homestead in 1987 in the Food & Beverage Department before becoming a Conference Service Manager in 1999. She continued her career and went on to receive the title of Certified Meeting Planner to better serve the groups here at The Homestead.

    Phone: 540-839-7521
    Fax: 540-839-7825
    Email: teresa.creswell@thehomestead.com


  • Tonya Kincaid

    Tonya Kincaid

    A hospitality veteran of 20+ years, Tonya Purvis-Kincaid, CMP, has returned to The Homestead as a Conference Service Manager. Tonya graduated with a Bachelor of Business Administration with focus in Hospitality Business from James Madison University. Upon graduation, she accepted a sales position at The Homestead, handling small groups and later the Northeast Region. Tonya then transferred to Conference Services at The Homestead and played a key role in the repeat of many programs including many Virginia Associations and numerous corporate events.  She left The Homestead in 2006 and continued her Conference Service career at The Greenbrier in White Sulphur Springs, WV, where she handled high-profile corporate and association programs including annual conferences such as Fourth Circuit Judicial, Virginia Trial Lawyers, ASAE, PwC, Advance Auto and CSX to name a few. Tonya obtained her Certified Meeting Planner status in January 2008. We are pleased to have someone with Tonya's background in the hotel industry back with us!

    Phone: 540-839-7555
    Fax: 540-839-7825
    Email: tonya.kincaid@thehomestead.com


  • Gail Arnott

    Gail Arnott

    Gail is a graduate of Mary Baldwin College and, in 2006, received her qualifications as a Certified Wedding Professional from Weddings Beautiful Worldwide.  She began her hospitality career in 2007 as Clubhouse Manager at The Highlands Golf Club in Franklin, WV where she managed the daily operations of the Food and Beverage Department and all social events.  Gail fostered her love for weddings by organizing and planning weddings in her spare time.  Gail has been featured in WV Weddings Magazine for both Wedding Planning and Floral Design.  She joined the Conference Services team in 2012 as the Weddings and Social Events Manager.

    Phone: 540-839-3823
    Fax: 540-839-7825
    Email: gail.arnott@thehomestead.com


  • Crystal Broyles

    Crystal Broyles

    Crystal, a native of Hot Springs, Virginia, began her hospitality career at The Homestead in 2000 in golf operations and was later promoted to Golf Sales Coordinator.  In 2011, she joined the Conference Services team where she assisted dozens of groups, from corporate outings to large association meetings.  In 2013, Crystal was promoted to Conference Service Manager.  While she will primarily be responsible for golf groups, she will also manage the meeting, dining and activity details for a wide range of other groups.

    Phone:  540-839-7509
    Fax:  540-839-7825
    Email:  crystal.broyles@thehomestead.com